Support plays a critical role in smooth functioning of organisation post ERP implementation. Dynamics Stream with its varied expertise and convenient support package helps customer with their diverse support needs.
Our support offerings are specialized in below areas:
- Products specialisation in GP, AX, Navision, CRM, Business Central, Finance & Operations.
- Industry specialisation in Trading, Manufacturing, Distribution, Professional Service etc.
- Software upgrades and service packs for upgrades.
- Report creation, Customisation etc.
- Issue resolutions: licensing, installation, reports and third-party software integration & compatibility
- Access to release notes, software upgrades & patches.
- Post Go-live support.
- User Setup & Maintenance.
- Technical Troubleshooting.
We take responsibility of end-to-end support. This will allow you to concentrate on your core business while leaving support issues to the experts
Dynamics Stream has multiple support contract options based on your company requirements:
- Annual Support Contracts – This is available on call support or Onsite visit
- Prepaid Support Plans – purchase package of hours that can be used at any time during the support period
- One Time support – For specific task for which we provide efforts and execute the same