Microsoft Dynamics 365 for E-Commerce

E-Commerce is one of the fastest growing tech industry with more and more consumers moving away from buying from Brick & Mortar stores to online stores.

Dynamics 365 Commerce provides a comprehensive Omni channel solution with one stop functionality of e-commerce stores, customer service, business automation etc..

Moreover, Dynamics 365 Commerce enables to build brand loyalty through personalized customer relationship; regular engagements through promotions etc. optimize operations for reducing overheads, increase revenue with enriched employee productivity, drive supply chain efficiencies; all these leading to delivering better business results.

All of the above transforms into the creation of digital experiences using built-in web development tools that produces classic and intelligent digital storefronts that are not only appealing but also engaging. A virtually connected marketing and commerce platform facilitates seamless management of content, assets, promotions, inventory and pricing across all channels with flawless accuracy.

A complete kit to build and operate digital commerce:

Streamline your business and end-to-end commerce solution that works to your advantage across both modern emerging channels and the traditional one. Further, the built-in web authoring and development tools enable you to intelligently create engaging digital storefronts, while a connected marketing simulated commerce platform offers seamless content management, inventory, assets, promotions and pricing across channels.

Building loyalty by exceeding customer expectations:

By responding to customer needs at every level of engagement based on their profile, history and preferences that is available through digital channels.  This enables to gain a comprehensive view of your customer. Go ahead and empower your employees to generate everlasting relationships through AI-driven recommendations, customer insights and loyalty programs that promote brand appeal to the next level.

Flexible and intelligent Omni channel experience:

The wise Omni channel allows unifying physical and digital commerce by providing steady experiences to customers across cloud search;  discovery, product reviews, wish lists, inventory, gift cards and not the least loyalty. Let your customers purchase according to their whims and fancies; when, how and at any location, the process can be on any device besides offering the choice around modern payment mode and product collection or request for delivery at home.

Streamline operations using AI in the cloud:

By in-built, omnipresent and responsive context cloud intelligence, drive Omni channel commerce experience and integrate optimized back-office operations. Stay ahead in competition with great innovative promotional ideas by using advanced merchandising, inventory management and distributed order management; remember to tag attractive pricing. Derive insights by visualizing, analyzing comprehensive and consistent data across all aspects of your business. Protect your business against payment fraud by adapting AI-driven technologies to provide accessible websites and efficiently moderate user-generated content like ratings and reviews for improving the business.