How to make retail sector ready for future technological changes?
Retail is one of the fastest growing sectors in the UAE. With the upcoming Dubai 2020 expo, retailers are gearing up to gain maximum out of the grand event.
If we look at past two-decade, small physical stores/supermarkets were the only medium of purchase. Since then the retail industry has gone through a massive revolution. This led to rising in shopping malls and later online market place. Due to smartphones advancement, mobile apps have gained significant importance with the way consumer purchase. Thus, retailers gradually started giving more importance to consumer experience than ever before. A combination of all these retail channels gave birth to the multi-dimensional retail channel, commonly known as Omni-channel retail.
Eventually, to handle the multiple touchpoints companies today need to revise their IT strategies. Dynamics 365 for Retail offers end to end capability to manage functions of Sales, Purchase, Inventory & Warehouse management, Finance & Accounting, HR & Payroll management along with analytics which is key to take management decisions.
- Keep customers happy with unified commerce: Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centers.
- Modern store experience: Meet customer expectations by using tools to access real-time product, customer, inventory, and order visibility. Offer more product selection and recommendations through advanced analytics that provide the best of both online and in-store shopping.
- Effectively manage to merchandise: Acquire inventory from the right vendor at the right price, and allocate and replenish stores based on season, market demand, and competitive pressures.
- Optimize operations through insights: Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business using customer and operational insights.
- Innovate with a modern and adaptable platform: Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make is easy to build and deploy web and mobile apps.
Whether you are looking to start fresh with a new end-to-end Business Management Solution or expand your current solution, we can help. Discover how Dynamics 365 for Retail can transform your business operations, right here.